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Traditional BPM Gives Way To Digital Process Automation

Cost savings once drove BPM, the new goal is digital transformation. As organizations move toward a customer-obsessed operating model, digitizing all business functions becomes an imperative. To make the shift from BPM to DPA, you should look for vendor offerings with these three characteristics...

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Best Practices Guide: Records Management for the Digital Era

While NARA and the General Services Administration’s Unified Shared Services Management Office worked together to develop the Universal ERM requirements, GSA’s Integrated Workplace Acquisition Center incorporated these requirements into Multiple Award Schedule 36...

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Reduce The Likelihood Of An Attack Through IAM Maturity

Organizations with the highest IAM maturity experience half the number of breaches as the least mature. Many organizations allow too many employees to have privileged access to systems, neglect to update employees’ access when they change roles or leave the company, or do not enforce multifactor authentication...

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